Returns & Exchanges

At Carluccio's, we take pride in the quality of our authentic Italian products; if you are not entirely satisfied with your purchase, we offer a straightforward return process for non-perishable items within 14 days.

Return Process

• 1.
  Contact Customer Support

  Email our team with your order number and photos of the product to initiate a return request for damaged or incorrect items.

• 2.
  Package Your Items

  Ensure that non-perishable goods are unopened, in their original packaging, and securely boxed to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided return label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our specialists inspect the returned goods, we will process a full refund to your original payment method within 5-7 business days.